BW's Steve Wildstrom discusses the challenges faced by the BlackBerry. Although it has produced a hugely popular product, RIM -- manufacturer of the device -- has much new competition. A number of e-mail service providers now compete with BlackBerry service. Microsoft is readying new wireless capabilities that some execs call a BlackBerry killer. And RIM is enmeshed in a patent suit. Fortunately, the company has a promising new handheld in the works
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