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Wednesday, July 6, 2005 =Subscribers Only

 THE STAT

5

Percentage of Americans aged 55 and older who use the their mobile phones to get information from
the Internet

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Retailing's New Tech



Retailing, the High-Tech Way
From in-store cameras to data-mining loyalty-card use and beyond, retailers are depending more and more on technology to boost sales

The New Science of Siting Stores
Thanks to complex mapping and demographic tools, retailers can now find the perfect location in a fraction of the time it used to take

E-Tailing: It's All About Service
Turning surfers into shoppers requires new levels of help online. The trick is providing it without seeming to be too pushy

Survey: The E-Shopping Experience
Let us know how you feel about e-tailers' customer service, recommendations, monitoring of your shopping habits, and more



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Welcome To Procter & Gadget
The consumer giant is leading the way in building brands with mechanical gizmos (2/7/05)

RFID: Plenty of Mixed Signals
Despite Wal-Mart's push, skeptical suppliers are still foolishly slow to embrace the new technology (1/31/05)

Holiday E-Tailing's Year of the Woman
Online purchases by women, already the majority of Web surfers, are exploding -- and merchants all over cyberspace are taking note (1/4/05)

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