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December 01, 2006

Who Likes Consumer Generated Ads? Not Young Adults

Heather Green

Little food for thought. According to a new American Marketing Association survey, while most adults have a warm and fuzzy feeling about companies that ask folks to create ads, those darn youngsters just aren't buying it. (Here's a copy Download file of the release they sent since I can't for the life of me find it on their site.)

"AMA’s survey revealed that compared to a company that uses only professional advertising, most adults feel that a company that uses customer-created advertising is more customer-friendly (68%), creative (56%), and innovative (55%).

Survey respondants between the ages of 18 and 24 are more likely than those between the ages of 25 and 64 to say a company that uses customer-created advertising is less trustworthy (21% versus 10%, respectively), less socially-responsible (20% versus 10%, respectively) and less customer-friendly (13% versus 5%, respectively)."

This is fascinating because according to surveys and books, this young generation more than others before it prefers companies that stand for a cause, are socially and environmentally responsible, and have a community bent.

The AMA's Chief Marketing Officer Nancy Costopulos said in the press release "Young adults’ skepticism may be rooted in their desire to distance themselves from company-sponsored messages." So does that mean that today's youth wants companies to stand for something but is skeptical of company's trying to coopt them to be what they stand for?

12:38 PM

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Comments

I appreciate this article. I am among the young adults who distrust most advertisers. I recently handed in a research paper about advertising and gender equality. I found extensive research conducted by marketers. I was appalled that advertisers activate gender identity in order to develope brand loyalty. Nobody likes to be manipulated. I believe that as more and more people become aware of the tactic advertisers use, the less effective advertising will become. Is manipulating people the only way advertisers can make money? Would they really lose that much money if they portrayed healthy images of people and relationships? I have yet to find that out. Thanks again for the article!

Posted by: Crystal Ritch at December 1, 2006 08:44 PM

No surprise at all. Word of mouth, if you consider them to be "consumer generated ads", is certainly taking on the conventional ads. In hyper competitive industries like VoIP or online media, all companies are trying to trigger the viral marketing effects. YouTube, Skype, Vbuzzer, etc. etc... you can make it a long list including Google, Yahoo, Ebay......

Posted by: Chris Frankenstein at December 1, 2006 11:40 PM

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